Contact
Last updated · August 28, 2026
Fastest way to reach us for anything is email: fanmap@gmail.com. Pick a category below to pre-fill your subject so we can triage faster.
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General support →
Something looks broken, a country isn't loading, checkout redirected weirdly.
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Report abuse →
Rival fan harassment, hateful nicknames, impersonation, or worse.
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Purchase / refund →
Payment failed, double charge, unauthorized charge, refund request.
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Partnership / brand →
Club, sponsor, or media partnership. Bring a rivalry to FanMap.
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Legal / DMCA / GDPR →
Trademark or badge takedowns, GDPR data requests, other legal notices.
Response times
- Credible threats / child safety — within 24 hours, 7 days a week.
- Payment issues — within 3 business days.
- GDPR / CCPA data requests — within 30 days (as required by law).
- Everything else — usually within a week.
What to include
Whatever your reason, these details help us resolve faster:
- Screenshot of the issue (if visual).
- Country + club involved.
- Polar order ID for anything payment-related.
- Approximate time (with timezone) the issue occurred.